Frequently Asked Questions

How long does it take to install VPS or install my applications to the cloud?

It depends, RAHrecommends running both local and cloud based environments till you feel comfortable. It can take as little as a few hours to a phased approach over days. Our support staff will advise you on the best approach.  Be rest assured we stay with you until till you are satisfied. 

What is a Virtual Private Server or VPS?

RAH offers Virtual Privtre Servers through MIcrosoft Datacenter 2016 and 2019. The VPS mimics a physical server running on a dedicated piece of HW.  To the end user the experience is identical to a physical box in the office, only we are now running from the secure datacenter.  Advances in processor and OS Hypervisor technology allow for a hosted virtual environment that is simpler, more secure and flexible and much less expensive that the traditional office server. It is truley a revolution in how businesses are running today.

RAH offers features and benefits that surpas the typical “box” in the office.  Our VPSs are protected from unauthorized access, viruses and malware.  We  take security very seriously, with HW firewall servers installed to prevent intrusion or viruses. Data is backed up daily and our hardware architecture has eliminated single point of failures with redundancy built in in almost every area.  At RAH each customer is allocated dedicated server resources with a fully configured OS “aka virtual environment”, where customers applications are run autonomously and securely with dedicated CPU, Memory and Disk resources tailored to meet workload demands.

A RAH VPS can be managed by the customer as the system administrator or RAH can manage on their behalf.

How often is my data backed up and is it safe?

RAH performs real time data replication via a 3 node cluster, offering triple redundancy. At any point in time three copies of your data are present. Your data is backed up daily and held for 5 consecutive days on a rolling backup schema.  Our firewall servers continuously monitor for threats to prevent intrusion by bad actots, virus or malware to ensure only authorized legitimate users have access to the data.

What devices can be used to access my application?
Any device that can access the internet with rich content can access the applications, including Laptops, Desktop, iPads, iPhones, Android devices.
What applications are available to run?

Any application that runs in the Windows or Linux environment is a candidate for being loaded in the cloud on our Servers.

What kind of applications can be configured?

Early and current Windows applications, legacy PC, DOS. If it runs on your laptop, it will run on our servers.

Will my users be able to print locally?

Yes, the RAH support team will help you configure local printing and will provide tyou a seamless printing capability.

Why RAH and not AWS or Msft Azure?

RAH has been in business for more that 15 years and caters to small businesses, many who have been with us for many years.  We focus on providing flexible and boutique level of service and support. We get to know our customers by name, an industry rareity.  Our US based support is available to our customers at no additinal cost where no issue is too small.  RAH offers a cost effective and competitive solutions with superior hardened datacenter installations that allow us to compete and provide a superior, more intimate service that our customers love.  

How do I get started?

It’s easy and there is no obligation.  We love the interaction and guiding potential customers. Live chat introductions or a personal 1:1 with our support team who will explain the process step by step. With over 15 years hosting we have guided our customers through 1000’s of installations and continue to support them during day to day operations.  Many ask why they didn’t go this route earlier.

RAH - Your Cloud Hosting Choice

Over 15 years of experience. 1000’s of clients. 

Superior support.  Small business ready.

Contact the RAH team.

No sales pitch, just an honest no obligation chat on what is possible at RAH.

14 days free for new customers